CAREER CENTER

Medical Office Manager

Unique opportunity! We are seeking a Medical Office Manager for a virtual physician practice with healthcare knowledge and experience.  This position is part-time and offers flexible hours, working Monday-Friday with a hybrid model of in the office and remote. 

This opportunity offers an advantage to a candidate that prefers limited exposure due to the flexibility and structure of our working environment.

All our providers work at partner facilities and do not provide patient care in the administrative office location, only visiting periodically for meetings and to retrieve supplies when needed. Much of our support staff is also virtual and meetings occur virtually with some occasionally occur onsite when needed. Our culture is one that is focused on collaboration and simplicity to allow a productive and organized workflow.

About our practice:

Our vision is connecting compassionate and engaging rehabilitation physicians with post-acute care facilities and pioneering new innovations in a rapidly changing healthcare environment.

Our Mission: “Loving and Serving Our Neighbor by Offering Comfort, Healing, and Hope”

Our Values: Engagement, Service, Innovation, Integrity

Job Summary                                                                                                                                                                   

This position works directly under the supervision of the physician owner and is responsible for the operations and administration of the physical and virtual medical office

Primary objectives of the position are to support operations, monitor projects and provide oversight and direction to all assigned administrative support staff.

The Office Manager ensures that the office is running smoothly by supervising and training office staff, overseeing onboarding and offboarding processes, and oversee the billing functions of the office handled through our vendor partners.

This position requires knowledge of revenue cycle management, electronic medical records, and medical office operations. Skills needed are excellent verbal, interpersonal, organizational, and computer skills and requires a high level of confidentiality.

Working Hours: Part-time position 30 hours/week, Monday-Friday with flexible hours                  

This is not an entry level position - Compensation based on experience.

Qualifications:

• Previous working experience as a Medical Office Manager for 5+ years experience       
• Degree in Healthcare Administration, Business or similar relevant field, preferred
• Proficient with Microsoft Office
• Working knowledge of:    
• Revenue Cycle Management
• Medical Billing and Coding
• HIPAA and OSHA Requirements                                             

Primary Responsibilities:

• Oversight of operational activities, personnel, projects, and vendors related to:
• HR, IT, Accounting/Budgeting, and General Operations
• Coordinate, liaise and engage our vendor partners for HR, benefits, insurance and billing as well as outside consulting staff.                                                        
• Supervise and give direction to office support team and billing department staff. Analyze workflow and liaise with support staff to identify potential office dysfunctions or inefficiencies.
• Participate in oversight and performance of third-party billing company
• Direct daily operating procedures and systems that are defined.  Continuously improve systems to ensure they are simple, efficient, decentralized, lean and, accessible to all staff
• Oversee and maintain compliance with HIPAA and OSHA and other regulatory requirements   
• Monitors compliance of policies and procedures, coaches staff and re-trains as necessary 

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The ideal candidate for this position:

The ideal candidate can direct, lead and motivate people in a medical office and understands how a medical practice works to achieve and promote efficient operation.                                        

• Is able to multi-task and is organized with attention to detail     
• Has good communication skills and works well with doctors, co-workers, and client facilities
• Takes initiative and is resourceful and able to problem solve
• Be self-directed, but able to take direction and be a team player
• Works well in a team environment and virtual environment

If this position is what you are looking for, we want to talk to you!  To be considered, please send resume/CV to careers@rehabnj.net.

Posted 5-11-22

Director of Revenue Cycle Management

Department: Revenue Cycle Management, Billing Compliance, and Credentialing

Immediate Supervisor Title: Chief Financial Officer

Job Supervisory Responsibilities: Senior Manager of Revenue Cycle Management, Manager of Revenue Cycle Management, Accounts Receivable Manager, Billing Specialist Manager, and Frontline Staff

General Summary: The Director of Revenue Cycle Management (DRM) performs a variety of professional level management and analytical functions to direct and coordinate the activities of all aspects of the revenue cycle including billing, collections, payment posting, compliance, credentialing, coding, and auditing.

The DRM is responsible for the oversight and direction of all revenue cycle services and ensures that all processes are appropriately managed. This position is responsible for the leadership, strategic direction, financial performance, operational deployment, and evaluation of all revenue cycle activities. The DRM will collaborate with revenue cycle stakeholders including Clinical, Financial, Regulatory, and Executive Leadership to ensure effective revenue cycle management. The DRM will be a proactive and responsive leader, overseeing the systems of a rapidly changing business environment. In addition, this position provides ongoing support to a professional staff to meet the expectations for high quality customer service.

The Director reports to the Chief Financial Officer (CFO) and works closely with organization leadership in order to create a comprehensive and seamless revenue cycle system.

Essential Job Responsibilities:

1. Provide leadership and direction to optimize revenue and ensure compliance with all appropriate regulatory bodies.

2. Develop and implement strategic plans and goals to maximize the efficiency of the ID Care revenue cycle.

3. Investigate and serve as expert resource on compliance issues surrounding billing and coding.

4. Understands contract nuances for each payer, analyzes contractual reimbursement, researches contractual questions, and provides resolution to issues identified.

5. Responsible for provision and analysis of monthly reports. Provide training and feedback to department management on the use of these reports to ensure alignment with organizational goals.

6. Promotes and supports a working environment consistent with the values-based culture of ID Care.

7. Provides oversight, in collaboration with financial leadership, on the general ledger close as it relates to revenue, accounts receivable and billing

8. Ensure internal controls, policies and procedures are consistent with state and federal laws and regulations

9. Work collaboratively with CFO, on revenue cycle performance to meet strategic goals and develop guidelines and procedures through the use of data analysis, with a goal of revenue enhancement.

10. Optimizes the practice management system to create and maintain functional capabilities that equal the best in the industry.

11. In collaboration with Executive Management, develop and implement strategic goals and initiatives that support organizational success

12. Other duties and special assignments as assigned by Chief Financial Officer.

Knowledge:

1. Knowledge of ICD-10-CM and CPT Coding principles and guidelines.

2. Knowledge and experience managing the credentialing and enrollment process.

3. Demonstrated knowledge and ability to train across the revenue cycle.

4. Have advanced knowledge of all modules relating to the medical billing system and billing system’s reports to understand the cause and effect of all functions.

5. Expert knowledge of revenue cycle best practices

6. Expert knowledge of practice management software and applications including security protocols.

7. Knowledge of government and reimbursement regulations and requirements.

8. Knowledge of Medicare, Medicaid, managed care, and other third-party payor guidelines.

9. Proficient with Microsoft Office, including Word and PowerPoint, with advanced knowledge of Excel,

10. Expertise and facility in financial analysis and reporting

11. Expertise in gathering and interpreting data, analyzing situations, and taking appropriate action.

Skills:

1. Skilled in building partnerships with management, staff, and stakeholders to achieve department goals and objectives.

2. Able to exercise a high degree of initiative, judgment, discretion, and decision-making.

3. Ability to identify, analyze for applicability and appropriateness, develop, implement, and evaluate best practices and emerging trends.

4. Ability to manage problems and situations where uncertainty is inherent.

5. Provide excellent customer service to patients, providers, and ID Care co-workers.

6. Interpersonal skills for developing strong, enduring, and trusting relationships; fostering the development of cohesive teams.

7. Experience constructing new and innovative solutions for complex and varying problems and situations while considering the larger perspective or context.

8. Skill mentoring and coaching staff by providing open and honest feedback to enhance performance.

9. Ability to effectively allocate available resources, utilizing data and information to make informed and appropriate decisions.

10. Ability to design, analyze and present robust revenue cycle reporting

11. Ability to maintain confidentiality.

12. Ability to handle multiple tasks and easily adapt to flexible work environment.

13. Experience in managing teams and supervising staff

14. Ability to manage multiple work streams, projects, tasks, and goals.

15. Must be able to work in a fast-paced operation with high standards of excellence.

Education and Experience:

1. Bachelor’s degree with focus in Business or Healthcare Administration required. MBA or MHA preferred.

2. Minimum of ten years as a leader in revenue cycle operations and process improvement.

3. Professional coding (AAPC) certification required. In depth knowledge of medical terminology and ICD-10/CPT coding.

Other Requirements: None

Performance Requirements

Equipment Operated: Standard office equipment including computers, fax machine, scanners, copiers, printers, telephones, etc.

Work Environment: This position primarily functions in an office environment. Local travel will be necessary to visit ID CARE sites, for meetings, and to perform other duties as assigned.

Mental/Physical Requirements: Requires sitting and standing associated with a normal office environment. Involves looking at a computer monitor for up to 8 hours per day. Occasional lifting of office supplies under 15 pounds.

Apply to: coo@idcare.com

Posted 4-18-22

Medical Supervisor

A Medical Supervisor is tasked with overseeing a group of employees in an office setting by providing constant feedback and well communicated goals.

Qualified applicants will have experience in the following areas:

• · Managing the daily workflow of the office.
• · Ensuring performance goals are met and identifying areas that require improvement.
• · Thorough training of new hires to ensure they understand their roles.
• · Has excellent follow-up, time management, organizational, and communication skills to work well with all levels of personnel.
• · Thrives in a fast-paced environment.
• · Completing periodic performance evaluations.
• · Consistent monitoring of employee activities to keep the team focused.

To lead our team, we require the following:

• · Advanced leadership and team management skills.
• · Prefer Bachelor's degree, minimum - Associates degree.
• ·3-5 years supervisory in a medical office.
• · Solid computer skills

We offer:

• · A salary commensurate with your experience
• · A robust benefit package
• · Training with your peers and an administrative management team that has your back. EOE

Submit resumes to: resumes@premierhealthassociates.com

 

Ambulatory Surgery Center Manager

Qualified applicants will have experience in the following areas:

• Oversee the day-to-day operations of its well established one room OR, and one procedure suite ambulatory surgical center. The Manager will be responsible for daily operations and compliance with regulatory requirements. PHA’s licensed and AAAHC accredited center treats approximately 3,000 G.I and general surgery patients per year. Number of FTE employees on site daily approximately 10.
  
  
• Candidate must have comprehensive understanding of ASC regulations and standards. Minimum of 5 years ASC management experience. Accreditation and licensing experience necessary. Healthcare or business-related degree required. Effective communication skills, both verbal and written are required. Proven leadership skills and experience effectively partnering with medical providers and staff.
  
  
• Coordination of daily operations
  
  
• In conjunction with the Medical Executive Committee and staff, the Manager develops, implements, and monitors the facility’s policies and procedures, which assure cost-effective, safe, and high-quality clinical care.
  
  
• Direct training and supervision of non-medical personnel
  
  
• Assists in recruitment, evaluates performance of clinical and non-clinical personnel
  
  
• Activities required to ensure compliance with local, State and Federal regulatory requirements as well as standards established by CMS and AAAHC.
  
  
• Collaboration with Clinical Coordinator to determine clinical goals and effectively manages resources to achieve those goals
  
  
• Collaboration with Clinical Coordinator to ensure quality facility medical activities, including staff and committee meetings, drills, quality improvement studies, etc.
  
  
• Develops and maintains systems to collect statistical data and reports directly to Medical Executive Committee
  
  
• Participates in professional development activities to keep current with healthcare trends, practices, and management skills. EOE

Submit resumes to: resumes@premierhealthassociates.com

 

Applications Support Specialist

Seeking a qualified individual to support and oversee the effective functioning of essential applications. This newly added full-time position within the organization requires the staff member to be responsible for both the technical and human support of clinical and business-related applications.

• · Bachelor’s degree- information systems, computer science, business, or clinical related field preferred
• · Electronic Medical Record (EMR) experience preferred
• · Microsoft productivity applications experience- 3 years minimum
• · SQL experience a plus
• · Strong initiative and ability to work independently and collaboratively with all levels of users
• · Ability to work effectively while managing multiple issues
• · Excellent written and verbal communication skills
• · Desire to learn new skills and ability to grasp new concepts
• · Provide support of internal applications within the production environment
• · Develop strong technical expertise in technology and associated applications with an understanding of workflow throughout the organization
• · Work with other departments on shared tasks including form generation, basic reporting, and workflow implementation
• · Daily software support and troubleshooting
• · Training of staff on software applications
• · Creating and maintaining technical procedure documentation as assigned
• Troubleshoot basic network physical problems and replace damaged components, i.e. Patch cords, faulty parts, etc.
• · Troubleshoot ancillary hardware, peripherals etc. if needed
• · Provide basic infrastructure support to the IT Manager
• · Follows established departmental record keeping and administrative protocols and procedures
• · Ensure HIPAA compliance standards across the organization

Submit resumes to: resumes@premierhealthassociates.com

Posted 3-10-22

Practice Administrator - Axia Women's Health

Position Summary

The Practice Administrator will report to the Director of Operations and will be responsible for the daily management of a care center. Duties include directing, supervising, and coordinating the overall clinical and business operations for the Care Center, participating in the development and administration of policies on clinical and business operations and participating in strategic planning. Must have experience managing a high-volume practice.

Position Requirements

· 4 year degree from an accredited college in business, healthcare or a related field

· 5+ years of healthcare management

· Knowledge of electronic billing process and insurance preferred

· Good organizational and communication skills

· Must have experience with high volume practice with OBGYN, Family Medicine or Pediatrics

Essential Functions

· Participates in development of long-range strategic plans, governance structure and objectives for practice management.

· Participates in recruitment and retention of professional and nonprofessional staff.

· Interprets policies, objectives and operational procedures.

· Resolves problems related to staffing, utilization of facilities, equipment and supplies for the Center.

· Evaluates performance and recommends merit increases, promotion, and disciplinary actions.

· Participates in the evolution and refinement of the quality improvement process at the Center.

· Looks for new avenues of revenue or improved processes to grow the practice.

· Ensures patient satisfaction.

· Supervises and coordinates overall administrative activities for the care center.

· Supervises the maintenance and alteration of office areas and equipment, as well as layout, arrangement, and housekeeping of office facilities.

· Supervises the maintenance of office equipment, including copier, fax machine, etc.

· Responsible for the facilities day-to-day operations (such as distributing building access keys and back-up to security access cards, etc.)

· Participates as needed in special department projects.

· Assists in survey compliance, quality assurance and staff development duties, as assigned.

· Maintains proficiency with computer scheduling system and EHR system.

 

Apply to/at:  https://recruiting.ultipro.com/REG1001RWHM/JobBoard/3f9058a6-91f2-4cf1-bf33-bc76cb9f0522/OpportunityDetail?opportunityId=5160f22e-acfc-427b-a8c5-901f6693c038

Posted 9-24-21

3 available positions:
Strategy & Transformative Roles - Lehigh Valley Physician Group

Avoca Search has been retained to recruit for three dynamic Strategy and Transformation roles with Lehigh Valley Physician Group located in a highly desirable Southeastern Pennsylvania community, ideally located a little over an hour from Philadelphia and 2 hours from NYC.

These positions provide the opportunity for someone ready to take the next step in their career and work with a highly collaborative, energetic team within an accomplished, leading edge healthcare system. This opportunity offers a positive culture with good work/life balance, caring co-workers, strong physician partners and supportive leaders, with a highly respected and leading-edge system. Competitive salary and excellent incentive program and benefits. 

Administrator – Strategic Operations

Reports to the SVP/COO on development, piloting, and executing strategic initiatives for LVPG including access, patient experience, growth, patient engagement, and partnership, evolving and new care delivery models, supporting quality endeavors and other areas of strategy specific to the group practice. The Administrator will lead the Strategic Planning Department.

Seeking seven (7) years of experience in the management and/or strategic planning and execution field within the operations of a complex healthcare environment, preferably within a medical group practice. Master’s Degree in Healthcare Administration, Business Management or related discipline is required.

Sr. Project Manager

Responsible for translating interrelated strategic initiatives into large, complex project plans and programs for execution. In collaboration with project sponsors and leaders, the Senior Project Manager plans, resources, implements, controls, and evaluates projects that support LVPG’s strategic plan.

The ideal candidate will have 5 years of experience in project management in an ambulatory setting and a bachelor’s degree. Master’s Degree and PMP certification are preferred.

Practice Operations Transformation Specialist

Develops and supports the implementation of customized solutions in diverse areas such as leadership development, data-driven improvement, patient access and engagement, population health, and general practice operations. They will educate and present to groups of various sizes including one-to-one, the leadership team, and divisional leadership teams. They will communicate the intent of initiatives to front-line practice management and leadership.

Three years’ experience in healthcare change management and/or consulting is required. Bachelor’s degree is required, Master’s Degree preferred in Quality, Process Improvement, Project Management, Data Analysis, Public Health, and/or Coaching.

For more information, please contact Kim at KRatier@avocasearch.com

Posted 8-30-21